Understanding the Process: Safely Deleting Your Data from 23andMe - A Step-by-Step Guide

In today's digital age, safeguarding your personal information is essential. If you’re contemplating deleting your data from 23andMe due to privacy concerns or changing preferences, you're not alone. Many users want to manage their genetic data more carefully. This guide will provide you with clear, step-by-step instructions to help you effectively delete your data from 23andMe and understand what that means for your privacy.

23andMe offers insights into your genetics and health, but it's crucial to control how this sensitive information is used. Let's walk through the process together.

Step 1: Access Your 23andMe Account

To start deleting your data, log in to your 23andMe account. Open a web browser and go to https://www.23andme.com. Enter your username and password, and make sure to use a secure connection.

Step 2: Navigate to Account Settings

After logging in, find your account settings. This is o located under your profile icon, at the upper right corner of the homepage. Click on “Settings.”

Step 3: Find 23andMe Data

Within your account settings, scroll down for options related to data management. You should see a section named "23andMe Data.” This section has important tools for handling your personal data. Click the "View" button.

After you have clicked on the "VIew" button you will be asked to provide your birthday for confirmation. Provider your birthday and click "Confirm."

Step 4: Review Options to Download Your Data Before Deletion

Before you finalize the deletion, take a moment to consider if you would like to download a copy of your data. You did pay for the service after all. There are numerous options on the page to consider. If you download your data just be sure to keep it safe!

Note: There was too much information to capture in a single screenshot. The image below is representative only.

Step 5: Submit Your Deletion Request

Once you have downloaded any data you would like to keep, submit your deletion request by scrolling to the bottom of the page and providing a brief explanation stating why you would like to delete your account. You can see my example below.

You will receive an email stating that your request has been processed. Make sure to check your inbox for this notification to stay updated on your data's status.

Step 6: E-mail Confirmation and Data Retention Period

After you've submitted your request, you receive an e-mail that is mean to verify that you originated the request. Once you receive the e-mail, click on "Permanently Delete All Records" as shown below. Note: You may be asked to log-in again.

Once you have logged back in you be presented with the following message.

Step 8: Verify Deletion

Give 23andMe some time to complete the deletion and then verify the process by trying to log in with your previous credentials. If you can't access your account, that means your data has been successfully deleted and your account closed. If after 24 hours you can still access your account you should reach out to 23andMe's customer care a the following link.

https://customercare.23andme.com

Taking Control of Your Privacy

Deleting your data from 23andMe can feel daunting, but it is a straightforward process that allows you to reclaim control over your personal information. Understanding the implications of this action is key, as deleting your data permanently removes access to your genetic information.

By completing these steps, you protect your personal privacy and ensure that your genetic data is no longer accessible by third parties. If you encounter any uncertainties or have specific questions, do not hesitate to contact 23andMe's customer support for assistance tailored to your needs.

Close-up view of a computer screen displaying genetic test data

Protecting your privacy is an ongoing journey. This won't be the last time users will need to step up to the plate to manage their privacy.

I am so glad many of you readers have chosen to do so!